About Us:

The Unison Group consists of specialist companies delivering critical network and energy solutions, including the electricity networks of Hawke's Bay, Taupō and Rotorua, New Zealand's leading distribution transformer manufacturing company, an electrical switchgear business and a product solutions group focusing on developing world leading asset management and monitoring solutions. Our vision is to enable our communities' sustainable energy future.

The Opportunity:

We are looking for a Technical Writer who can turn complex, technical information into clear, fit‑for‑purpose documents that keep our people and contractors aligned with Unison's management systems and industry standards. You will partner with subject matter experts across the business to create, maintain and continuously improve our controlled documents. This role is critical for managing risk by capturing and curating critical knowledge that can be easily accessed.

With our component content management system (CCMS) and DITA‑based (Darwin Information Typing Architecture) structured authoring, this role focuses on crafting reusable content components so we can publish consistently across multiple channels and formats, now and in the future.

Key Responsibilities include:

• Curate and maintain controlled content that meets management system requirements (e.g. ISO 55001 Asset Management System, ISO 9001 Quality Management System) ensuring clear governance, version control and regular review.
• Partner with subject matter experts across Unison Networks Limited, Unison Contracting Services Limited and Centralines Limited to develop accurate, user‑centred documentation that's easy to find and use.
• Use structured authoring (DITA XML) and our CCMS to enable robust content reuse and scalable multi‑output publishing.
• Manage a sizable document portfolio, maintaining high standards of accuracy and consistency.
• Ensure content is accessible, machine‑readable and future‑ready by working in XML and applying agreed standards.
• Design and apply metadata and taxonomy strategies ensuring content tagging is accurately maintained to support efficient search, retrieval and reuse.
• Champion continual improvement in how documentation is created, delivered and used; gather feedback and act on it.
• Role‑model Unison's values of Safety & Wellbeing, Excellence, Customer Service, Integrity and Teamwork.

What You'll Bring:

Essential skills and experience

• Proven technical writing capability—clear, concise, and tailored to end‑users.
• Excellent stakeholder management and collaboration across cross‑functional teams.
• Strong verbal and written communication to elicit and translate complex technical knowledge.
• Meticulous attention to detail, ensuring accuracy and consistency across all content.

Desirable skills and experience

• Structured authoring best practices for content reuse, version control and multi‑channel publishing.
• XML authoring—familiarity with DITA XML or similar.
• Authoring and managing content within a CCMS, following defined workflows and governance.

A full job description is available on our website

The scope and team

You will be one of two Technical Writers reporting to the Document Control and Regulatory Asset Management Plan Manager. You will manage a substantial portfolio across three organisations that spans Asset Management System, Quality Management System, Network & Operations documents and contracting so your ability to prioritise, collaborate and maintain quality is key.

Work environment

To access the best talent, we are open to remote working arrangements within New Zealand. If you're passionate about making complex information simple for the end user—and about building content systems that scale—we would love to hear from you.

We Offer:

At Unison, we know that great performance comes from great people. That's why we offer:

• Competitive salary and benefits
• Life, trauma, and income protection insurance
• Health insurance for you, and discounted rates for your family.
• $460 annual ‘Dress for Your Day' allowance
• $200 annual wellbeing subsidy
• Company iPhone
• Onsite gym
• Ongoing training and development
• A safe, inclusive, and forward-thinking workplace

If this sounds like the opportunity you have been waiting for, apply today!

Unison is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.